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Brian Unger
Participating Frequently
Oct 2, 2025 1:58 PM UTC

We have PLL cases that a child WO is created to perform work. Once the WO is done the last task result is set and the case is closed. I would like to use a webhook to result that task when the wo is closed. I cant get the template figured out.

We have PLL cases that a child WO is created to perform work. Once the WO is done the last task result is set and the case is closed. I would like to use a webhook to result that task when the wo is closed. I cant get the template figured out.

    2 replies

    Walker Hamilton
    New Participant
    Oct 2, 2025 4:07 PM UTC

    I'm not sure there's a method exposed within webhooks that would retrieve the related Case's correct CaTaskId, which you'd need within the WorkOrder webhook when calling services/Pll/CaseTask/Update.

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    Brian UngerAuthor
    Participating Frequently
    Oct 2, 2025 4:07 PM UTC

    That's what i thought, Thank you

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