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Dawn Lavacchia
New Participant
Oct 2, 2025 1:56 PM UTC

We are experiencing a long lag when trying to select an asset to create a work order against in Mobile 11.5.1. Anyone else having this issue?

We are experiencing a long lag when trying to select an asset to create a work order against in Mobile 11.5.1. Anyone else having this issue?

    6 replies

    Anthony Brown
    Participating Frequently
    Oct 2, 2025 3:57 PM UTC

    Hi Dawn - 11.6 should be available in App Stores.

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    Dawn LavacchiaAuthor
    New Participant
    Oct 2, 2025 3:57 PM UTC

    Hi! Yes, I am having the same issue on 11.6.

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    Anthony Brown
    Participating Frequently
    Oct 2, 2025 3:57 PM UTC

    about how long is the lag after selecting create? Or is this happening when actually selecting the asset from the map?

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    Dawn LavacchiaAuthor
    New Participant
    Oct 2, 2025 3:57 PM UTC

    This is happening when trying to select the asset from the map. For me it was a couple minutes. For another use that tested it for me it was around 7 minutes.

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    Anthony Brown
    Participating Frequently
    Oct 2, 2025 3:57 PM UTC

    @max reeves? can we get this routed to see if we can duplicate the behavior they are experiencing. Thanks

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    Anthony Brown
    Participating Frequently
    Oct 2, 2025 3:57 PM UTC

    This is happening when trying to select the asset from the map. For me it was a couple minutes. For another use that tested it for me it was around 7 minutes.

    Thanks Dawn. We'll look into it.

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