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New Participant
Oct 2, 2025 1:58 PM UTC

On mobile version 11.6, Service Requests - is there any way to enter caller information or to activate that portion or a service request, or is that only available on desktop

On mobile version 11.6, Service Requests - is there any way to enter caller information or to activate that portion or a service request, or is that only available on desktop

    2 replies

    Participating Frequently
    Oct 2, 2025 4:06 PM UTC

    The Caller Information is input on the Web Application like Office, Respond or a 311 system (not in mobile app). These can be referenced in the comments by field users on any related activity.

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    New Participant
    Oct 2, 2025 4:06 PM UTC

    The Caller Information is input on the Web Application like Office, Respond or a 311 system (not in mobile app). These can be referenced in the comments by field users on any related activity.

    Thank you Anthony

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