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New Participant
Oct 2, 2025 1:57 PM UTC

In Cityworks 23, how do I change the source of an asset? In other words, I have an asset that comes from one map service and I want it to come from a different map service.

In Cityworks 23, how do I change the source of an asset? In other words, I have an asset that comes from one map service and I want it to come from a different map service.

    3 replies

    Known Participant
    Oct 2, 2025 3:57 PM UTC

    @jerry wilson? In Admin or Designer under GIS Services, you would need to change the Map Services on the Service Definition tab for what you see on the map and then go to the Service Layers tab to change what service is used for a given asset for the GIS calls in other places outside of the map.

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    New Participant
    Oct 2, 2025 3:57 PM UTC

    Thank you for that. I am not an expert by any means and I didn't configure our GIS services, so please bear with me. My issue is I see the asset in the Service Resources tab"image"But, on the Service Layers tab, that asset is not in the dropdown list for that service. There is a "Meters" layer, but it is actually a gas meter and I'm wanting the water meter"image"

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    Known Participant
    Oct 2, 2025 4:03 PM UTC

    Thank you for that. I am not an expert by any means and I didn't configure our GIS services, so please bear with me. My issue is I see the asset in the Service Resources tab"image"But, on the Service Layers tab, that asset is not in the dropdown list for that service. There is a "Meters" layer, but it is actually a gas meter and I'm wanting the water meter"image"

    @jerry wilson? I'm looping in your Trimble CSM, @ashlyn freeman? to help you.

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