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Alysha Robins
New Participant
Oct 2, 2025 1:58 PM UTC

How to use webhooks to populate Work Order Task information

Hi, I am wondering if anyone has used webhooks (or another method) to populate work order task information.

 

We ultimately want to be able to view which staff have completed each of the tasks on a work order. This doesn't seem to be a field you can view within the work orders. I was thinking, if possible, we could automatically populate the WOTask Assigned To field with the user that changes the WOTask Status to 'Completed'. Any thoughts?

    2 replies

    Jeremy Jessup
    Participating Frequently
    Oct 2, 2025 4:06 PM UTC

    Your idea should work. You would structure your payload something like this:

     

    {

    "WOTaskId":"{{WOTaskId}}",

    "AssignedTo":"{{CurrentUserSID}}"

    }

    "APIToken":"{{ApiUserToken|~~CurrentUserSID~~}}"

    }

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    Alysha RobinsAuthor
    New Participant
    Oct 2, 2025 4:06 PM UTC

    Your idea should work. You would structure your payload something like this:

     

    {

    "WOTaskId":"{{WOTaskId}}",

    "AssignedTo":"{{CurrentUserSID}}"

    }

    "APIToken":"{{ApiUserToken|~~CurrentUserSID~~}}"

    }

    Thank you so much! I really appreciate this! I'm VERY new to API's and Webhooks so I will need support from our IT but now I know what to ask! :)

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