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New Participant
Oct 2, 2025 2:06 PM UTC

How do I setup email notifications in Respond when someone uploads something to the permit?

I looked in the Help options and I know how to turn on "In App Notifications" but I am trying to assign certain permits such as Residential, to go to my residential plans reviewer.

    4 replies

    Participating Frequently
    Oct 2, 2025 4:09 PM UTC

    You can do this through Admin. In the Notifications Setup there is an option in the Action to use New Attachment."image" 

    When you're making your notification, you can use whatever condition parameters you like, For example Case_Type = "Residential"

    And then assign your notification type, which can be email.

    You'll need to add a recipient for the email, which could be a group email, or multiple individuals emails.

     

    I hope this helps!

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    New Participant
    Oct 2, 2025 4:10 PM UTC

    You can do this through Admin. In the Notifications Setup there is an option in the Action to use New Attachment."image" 

    When you're making your notification, you can use whatever condition parameters you like, For example Case_Type = "Residential"

    And then assign your notification type, which can be email.

    You'll need to add a recipient for the email, which could be a group email, or multiple individuals emails.

     

    I hope this helps!

    Hello Jared. Thank you for your response. Is this for Respond 4.3? I am not seeing how to get where you are saying.

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    Participating Frequently
    Oct 2, 2025 4:10 PM UTC

    Hello Jared. Thank you for your response. Is this for Respond 4.3? I am not seeing how to get where you are saying.

    We're on Respond 5.8, but the controls for the notifications are all through the Admin Plugin. For Admin we're on version 3.6.

    It doesn't look like this is possible in earlier versions of Admin.

    Apologies, I wasn't aware of what version of Respond you were using.

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    New Participant
    Oct 2, 2025 4:10 PM UTC

    Hello Jared. Thank you for your response. Is this for Respond 4.3? I am not seeing how to get where you are saying.

    No need to apologize, I should have started off with the version. :)

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