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Oct 2, 2025 1:58 PM UTC

Help with Query Builder Syntax – Filtering Work Orders by Expired BUD Ticket

Use Case:

I’m trying to create a Cityworks Respond Query Builder query that filters work orders where:

  • The Status is not "Cancel", "Closed", or "Complete".
  • The BUD (Before You Dig) ticket is expired, which is stored in a custom field (not a UCF) called "BUD Expired Date". The query should compare "BUD Expired Date" with the current date (DaysFromNow(0, "ceil")).

 

I suspect the issue is with my syntax when trying to filter by the CustFieldValue in the custom field.

 

Non-Working Query:

WorkOrder( StatusDescription NOTIN ("Cancel", "Closed", "Complete") AND CustomFields( CustFieldName CONTAINS "BUD Expired Date" AND CustFieldValue <= DaysFromNow(0, "ceil") ) )

 

Additional Context:

  • The "BUD Expired Date" field is a custom field (not a UCF).
  • The field is formatted as a date.
  • The issue only occurs when attempting to compare CustFieldValue to DaysFromNow(). This same structure works when comparing against fields in the WorkOrder table.

 

Questions:

  1. How can I properly compare CustFieldValue (BUD Expired Date) with the current date?
  2. Does Cityworks Query Builder require a different syntax for date comparisons within custom fields?
  3. Are there any known limitations when using DaysFromNow() with custom fields?
  4. Is there an alternative way to check if the "BUD Expired Date" has passed?