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Employee
Mar 25, 2025 7:26 PM UTC

Importation de famille

Suite à l'installation de Stabicad Revit, je ne peux pas l'utiliser. 

Si je veux importer un terminal de ventilation, par exemple, je reçois un message me disant que les familles doivent être installées séparément à partir de Stabicad ? J'avoue ne pas comprendre ce que je dois faire !

    5 replies

    Community Manager
    Mar 25, 2025 8:48 PM UTC

    This message shows that the families of Stabicad are not in the right place. Please follow the steps in this article:

     

    https://support.stabiplan.com/s/article/How-to-Install-StabiCAD-Revit-families

     

     

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    Employee
    Mar 25, 2025 8:48 PM UTC

    CaptureLe lien ne fonctionne pas.

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    Community Manager
    Mar 25, 2025 8:48 PM UTC

    Your collegaue Jean-Luc Fabre should be able to download the families (since only 1 can be the software manager in a company). If Jean-Luc Fabre logs in, he can download the families which you can use.

     

    If your collegaue is not available, could you please let me know the StabiBASE version that you are running?

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    Employee
    Mar 25, 2025 8:48 PM UTC

    C'est moi qui devrait être le gestionnaire du logiciel puisque c'est moi l'utilisatrice.

     

    La version de stabibase est 12.02.0.978 FR

    ​

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    Community Manager
    Mar 25, 2025 8:49 PM UTC

    I have added the software + families to your account. Also, in the future, you will be the contactperson for software updates.

     

    Right now you should be able to download the families from: https://support.stabiplan.com/s/downloads

     

    Please in future urgent matters, please call with the france support department.

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